At Canine Nutra, we are committed to providing high-quality products designed to enhance your pet’s health and well-being. However, if for any reason you are not completely satisfied with your purchase, we are here to help with an easy and transparent return and refund process. Our policy allows returns within 30 days of purchase, as long as the product is unused, unopened, and in its original packaging. We take pride in ensuring our products are of the highest standard, and if you receive an item that is damaged or incorrect, we will gladly replace it or offer a full refund.
To initiate a return, simply contact our customer support team with your order details, and we will guide you through the process. Once the returned product is received and inspected, we will issue a refund to your original method of payment. Please note that shipping charges are non-refundable, unless the return is due to an error on our part. Refunds typically take 5-7 business days to process, depending on your payment provider.
At Canine Nutra, our goal is to ensure that every customer has a positive shopping experience, and that your pets receive the best care possible. If you have any questions or concerns regarding our returns and refund policy, please don’t hesitate to reach out to our dedicated support team. Your satisfaction and your pet’s health are our top priorities.